Job Opportunities
Product/Project Management

Title: Vice President of Project Management
Location: San Francisco

A rapidly growing boutique UX agency is searching for a Vice President of Project Management to focus on quality, budget, scheduling, team management—and exceeding client expectations. The Vice President will manage a team of project managers, oversee the project management process, recruiting and participate on the company’s management team. The ideal candidate has a proven history of managing and growing a UX project management department in an agency or in-house agency environment. 

Responsibilities Include:
• Partner with Relationship Manager(s) to plan, scope and manage for highest-quality client experience and results; monitor all project processes and operations for time and resource efficiencies, cost management and process improvement opportunities
• Partner with Relationship Manager to oversee development and management of budgets; support development of forecasts, P&Ls and management reports
• Participate in new business pitches
• Identify best practices and develop and optimize systems/processes/tools for complex integrated client projects
• Partner with Relationship Manager to coordinate and manage internal teams, client teams, vendors, third-party providers, etc.
• Oversee coordination of Quality Assurance efforts and partner with capabilities to ensure highest quality deliverables
• Lead development of intellectual capital across capabilities for client projects; partner with project and client team members to develop intellectual capital overall
• Design and lead delivery management capability, relevant training for internal, client, and vendor teams, as required; coordinate professional development for staff
• Help recruit, hire and develop staff; participate in staffing for client projects
• Be responsible for all deliverables to the client including the aspect of time, deliverable definition and development and quality assurance
• Monitor and take corrective action to stay within time and expense limits
• Identify opportunities to improve client and team dynamics, interactions and overall collaborative spirit

10+ years of progressive project management experience, including team management
Strong knowledge of UX
Working knowledge of agency's capabilities and processes to integrate planning with Strategy, Creative, Marketing and Engineering
Strong client-facing skills

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