Job Opportunities
Marketing

Title: Senior CRM Manager
Location:
SF Bay Area / Peninsula

A growing, consumer e-commerce site is searching for a Senior CRM Manager to handle the engagement of various customer segments. Reporting to the CRM Director, the Senior CRM Manager will be responsible for driving revenue through developing the appropriate contact strategy through multiple channels. A key member of the customer marketing team, the Senior CRM Manager will focus on generating value and insights across the customer life-cycle through data-driven direct marketing and testing.

Responsibilities:
Leading a team of three marketing managers in efficiently delivering customer-focused, cross-channel direct marketing campaigns
• Engendering loyalty and driving revenue from existing customers by developing and executing contact strategies across multiple segments and all customer touch points (direct marketing on site, email and direct mail)
• Migrating customers from lower- to higher-value segments
• Engaging customers by encouraging activity across all of the company's products
• Leading marketing test strategies and methodologies to identify attributes of successful offers, content types and delivery tactics to roll across segments
• Working with the business analysis team to evaluate drivers of engagement, loyalty and repeat rates across multiple segments
• Managing budget based on results; delivering on-time and on-budget

Requirements:
More than 10 years of progressive leadership experience in marketing, with specific experience in consumer-driven brands and digital marketing
• Solid understanding of retail and e-commerce
• Demonstrated track record driving measurable results through customer marketing efforts, ideally in an e-commerce environment
• Demonstrated knowledge of creating contact and promotional strategies with a track record of results
• Experience driving customers through the life-cycle to achieve targeted LTV goals
• Experience managing and influencing cross-functional teams
• An innovative thinker who can operate in a strategic capacity as well as with laser-like focus on flawless execution and drive for results
• Demonstrated experience with results utilizing campaign management, data-query tools such as Brio, Epiphany, or Cognos
• Highly developed PC skills and advanced proficiency with Excel and Access
• Ability to succeed in a fast-paced, entrepreneurial environment
• Exceptional analytical, planning and project-management skills
• Outstanding verbal and written communication skills
• Exceptional attention to detail and ability to effectively multi-task in a deadline-driven atmosphere
• B.A./B.S. degree in economics, mathematics, marketing or related fields

 

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Title: Senior Direct Marketing Manager / Direct Marketing Manager
Location:
SF Bay Area (30 minutes south of SF)

A growing, consumer e-commerce site is searching for a Senior Direct Marketing Manager / Direct Marketing Manager (DMM) to join its customer marketing team, lead strategy and execution of direct-mail and related marketing programs aimed at profitably attracting and retaining the site's customers. Reporting to a Director, the DMM will focus on generating value and insights from programs that heavily leverage direct mail and email across the customer lifecycle through data-driven marketing and testing. In this new, key role, the DMM will also lead win-back campaigns, holiday-card and other programs, among other duties. This is a great opportunity to make a big contribution.

Responsibilities:
Develop and manage direct-mail strategy and contact plan that optimizes ROI for customer acquisition and retention
• Responsible for all circulation planning, including plan development, test design and planning, file delivery and execution as well as post-campaign analysis
• Own customer and prospect data capture and analyses, guiding development of models, customer profiles and other analyses that better target prospects and customers through direct mail
• Develop creative briefs and manage creative development for outbound catalog and direct mail; formulate creative testing strategies that continuously optimize response
• Identify, recommend and manage external printers and vendors that deliver best-in-class, high-value, direct-mail programs within budget
• Assure coordination with other marketing functions and programs
• Manage preparation and execution of customer communications from concept to execution, including project plans, briefs, budget and timelines
• Oversee all aspects of the post-transaction customer communications experience, including site experience, email and package inserts
• Manage cross-channel marketing programs (website, direct mail, email) where direct mail is a key component; identify opportunities for using the direct-mail channel to increase customer value across other marketing programs and touchpoints
• Develop and manage reporting and forecasting for direct mail that communicates business impact on a monthly and quarterly basis (weekly/daily reporting within a campaign)
• Work with the Director of CRM to set strategic targets and goals for direct-mail programs

Requirements:
More than seven years of experience in a direct-marketing role, ideally in a consumer retail environment
• Must have experience managing large-scale, direct-mail campaigns (more than 1M pieces)
• Demonstrated success developing and managing high-response, high-return mail programs, from concept to execution and measurement
• Adept at applying best practices in database marketing and direct marketing principles/operational excellence (modeling, profiling, segmentation, data management)
• Superb analytical skills with acumen in targeting, testing and evaluation
• Database agency management (data management, manipulation, delivery)
• Agency management (developing and driving program execution)
• Strong communication and interpersonal skills, to be applied in leading, managing and influencing through other peopleıs teams
• Analytically minded marketer who loves math and economics; finding insights; and applying them to customer programs
• Self-starter and good communicator who excels at cross-functional teamwork

 

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Title: International Online Marketing Manager or Senior Manager
Location:
San Francisco

A rapidly growing social network with a one-of-a-kind positioning in the marketplace is searching for an experienced, motivated and innovative International Marketing Manager or Senior Manager to join its online team. While managing global agency relationships, the International Marketing Manager/Senior Manager will develop and launch innovative new go-to-market international online marketing campaigns in Europe.

Candidates must have experience developing and executing online marketing campaigns in Europe.

Responsibilities:
Source, develop and launch innovative new go-to-market international online marketing campaigns to deliver significant new customer acquisition channels around the globe
• Drive targeted traffic to the company through significant investment in a variety of online campaigns
• Manage day-to-day agency relationships including media buying and production
• Negotiate and maintain online marketing budgets
• Collaborate with offline marketing teams to track performance improvements and ensure brand consistency
• Share learning with marketing team and throughout the organization and foster a collaborative learning environment
• Develop practices to measure campaign effectiveness and ROI and optimize spend across all online media channels
• Provide daily and/or weekly reports that track and analyze performance in the assigned countries

Requirements:
More than five years of experience developing and producing international online marketing campaigns for consumer brands (preferably in the online consumer space); international experience required
• A background in client-side brand-management, including a proven track record of developing successful integrated advertising campaigns
• Expertise in creating advertising and promotional content for specific foreign markets
• Experience applying rigorous analytics to determine ROI on cross-channel marketing efforts
• Established international relationships with agencies and production contacts that can be leveraged by the company
• A solid understanding direct-response marketing and expertise in online customer acquisition strategies
• Excellent creative eye and the ability to translate that creativity cohesively, across multiple channels
• Strong and committed work ethic
• Able to work in a collaborative team environment while performing autonomously
• Topnotch verbal and written communication skills
• Detail-oriented and organized approach
• Bachelor's degree or higher

 

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Title: Marketing Manager - Scandinavian
Location:
San Francisco

Want to be a part of the next biggest social networking site? If you want a fun, challenging, exciting place to work, this job is for you!

We are looking for an international marketing manager from one of the Scandinavian countries (Denmark, Finland, Sweden or Norway) to help in our online marketing efforts. Our rapidly growing social-networking site has a one-of-a-kind positioning in the marketplace. If you are from Denmark, Finland, Sweden or Norway and have a native language from one of those countries, we want to talk to you!

The Marketing Manager will act as the language and country specialist for the Scandinavian area-language version of the company's social-networking site. This role requires experience in online marketing and consumer Web businesses specifically, in order to help expand the companyıs customer-acquisition initiatives in countries that speak Danish, Finnish, Swedish or Norwegian.

Responsibilities include assisting marketing leads and media buyers in setting appropriate budget and customer acquisition goals for different countries. Working with the product-management team, the Marketing Manager will write translations for all of the company's new product rollouts and regularly review the site to ensure all text, imagery and product-naming conventions are appropriate for the Scandinavian countries.

This role also involves developing online advertisements and assisting the companyıs business development team in researching appropriate partners for strategic deals in Scandinavian-language regions and initiating contact with key partners there. The company is willing to sponsor visas if needed for the right candidate; current online marketing and media buying experience is required.

Responsibilities:
Work with marketing leads to set appropriate budget and customer acquisition goals for Scandinavian countries; provide daily and weekly reports tracking and analyzing performance in these regions
• Assist marketing in the development of Scandinavian-language marketing collateral such as Web banners, emails and text ads
• Write Scandinavian-language translations for all new company product rollouts
• Regularly review the Scandinavian-language version of the site for language and cultural consistency; work with product management to identify and fix problems
• Research and identify new affiliate network(s), advertising network and strategic traffic partners in countries that speak Scandinavian languages
• Communicate frequently and proactively with media buyers to manage and optimize Scandinavian-language media buys
• Share learning with marketing team and throughout the organization and foster a collaborative learning environment

Requirements:
Native speakers only! (Danish, Finnish, Swedish or Norwegian)
• Strong writing skills and fluency in English
• More than one year of marketing experience, preferably for an online consumer Web company
• Excellent verbal and written communication skills
• Outstanding analytical skills and a data-driven mindset
• Detail-oriented, organized approach
• Understanding of success metrics and ability to measure performance accurately
• Bachelor's degree or higher mandatory

 

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Title: International Marketing Manager - Spanish
Location:
San Francisco

A rapidly growing social-networking site with a one-of-a-kind positioning in the marketplace is searching for a Spanish-speaking International Marketing Manager who is a native of Spain.

The Marketing Manager will act as the language and country specialist for the Spanish/Spain-language version of the company's social-networking site. This role requires experience in online marketing and consumer Web businesses specifically, in order to help expand the companyıs customer acquisition initiatives in countries that speak Spanish.

Responsibilities include assisting marketing leads and media buyers in setting appropriate budget and customer acquisition goals for different countries. Working with product management, the Marketing Manager will write translations for all of the company's new product rollouts and regularly review the site to ensure all text, imagery and product-naming conventions are appropriate for countries that speak Spanish.

This role also involves developing online advertisements and assisting the companyıs business development team in researching appropriate partners for strategic deals in Spanish-speaking regions and initiating contact with key partners.

Responsibilities:
Work with marketing leads to set appropriate budget and customer acquisition goals for countries that speak Spanish; provide daily and weekly reports tracking and analyzing performance in these regions
• Assist marketing in the development of Spanish-language marketing collateral such as Web banners, emails and text ads
• Write Spanish translations for all new company product rollouts
• Regularly review the Spanish-language version of the site for language and cultural consistency; work with product management to identify and fix problems
• Research and identify new affiliate network(s), advertising network and strategic traffic partners in countries that speak Spanish
• Communicate frequently and proactively with media buyers to manage and optimize Spanish-language media buys
• Share learning with marketing team and throughout the organization and foster a collaborative learning environment

Requirements:
Native speaker of Spanish from Spain only!
• Strong writing skills and fluency in English
• More than three years of marketing experience, preferably for an online consumer Web company * Excellent verbal and written communication skills
• Outstanding analytical skills and a data-driven mindset
• Detail-oriented, organized approach
• Understanding of success metrics and ability to measure performance accurately
• Bachelor's degree or higher

 

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Title: Marketing Manager / Associate Marketing Manager - UK
Location:
San Francisco

A rapidly growing social-networking site with a one-of-a-kind positioning in the marketplace is searching for a Marketing Manager / Associate Marketing Manager with experience in digital marketing to the UK community.

Responsibilities include assisting marketing leads and media buyers in setting appropriate budget and customer acquisition goals for countries in the UK. In addition to working with Product Management, the Marketing Manager / Associate Marketing Manager will focus on marketing via online methods to the UK.

In addition, this role involves supporting the companyıs marketing managers and the creative department in developing online advertisements and assisting the companyıs business development team in researching appropriate partners for strategic deals in the UK and initiating contact with key partners.

This role requires a background in online marketing and consumer Web businesses in order to help expand the companyıs customer acquisition initiatives in the UK.

Responsibilities:
•Work with marketing leads to set appropriate budget and customer acquisition goals in the UK; provide daily and weekly reports tracking and analyzing performance in these regions
• Assist marketing in the development of online marketing collateral such as Web banners, emails and text ads
• Write text for new company product rollouts, as needed
• Regularly review the site for cultural consistency; work with product management to identify and fix problems
• Research and identify new affiliate network(s), advertising network and strategic traffic partners
• Communicate frequently and proactively with media buyers to manage and optimize media buys
• Share learning with marketing team and throughout the organization and foster a collaborative learning environment

Requirements:
• More than three to five years of marketing experience, with experience marketing to the UK via online methods, preferably for an online consumer company
• Excellent verbal and written communication skills
• Outstanding analytical skills and a data-driven mindset
• Detail-oriented, organized approach
• Understanding of success metrics and ability to measure performance accurately
• Bachelor's degree or higher

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Title: Associate Marketing Manager / Marketing Manager - Danish
Location:
San Francisco

Want to be a part of the next biggest social networking site? If you want a fun, challenging, exciting place to work, this job is for you! We are looking for an international marketing manager from Denmark to help in our online marketing efforts. Our rapidly growing social-networking site has a one-of-a-kind positioning in the marketplace. If your native language is Danish and you are from Denmark..... we want to talk to you!

The Marketing Manager will act as the language and country specialist for the Danish/Denmark-language version of the company's social-networking site. This role requires experience in online marketing and consumer Web businesses specifically, in order to help expand the companyıs customer-acquisition initiatives in countries that speak Danish.

Responsibilities include assisting marketing leads and media buyers in setting appropriate budget and customer acquisition goals for different countries. Working with product management, the Marketing Manager will write translations for all of the company's new product rollouts and regularly review the site to ensure all text, imagery and product-naming conventions are appropriate for countries that speak Danish.

This role also involves developing online advertisements and assisting the companyıs business development team in researching appropriate partners for strategic deals in Danish-speaking regions and initiating contact with key partners.

Responsibilities:
•Work with marketing leads to set appropriate budget and customer acquisition goals for countries that speak Danish; provide daily and weekly reports tracking and analyzing performance in these regions
• Assist marketing in the development of Danish-language marketing collateral such as Web banners, emails and text ads
• Write Danish translations for all new company product rollouts
• Regularly review the Danish-language version of the site for language and cultural consistency; work with product management to identify and fix problems
• Research and identify new affiliate network(s), advertising network and strategic traffic partners in countries that speak Danish
• Communicate frequently and proactively with media buyers to manage and optimize Danish-language media buys
• Share learning with marketing team and throughout the organization and foster a collaborative learning environment

Requirements:
• Native speaker of Danish from Denmark only!
• Strong writing skills and fluency in English
• More than three years of marketing experience, preferably for an online consumer Web company
• Excellent verbal and written communication skills
• Outstanding analytical skills and a data-driven mindset
• Detail-oriented, organized approach
• Understanding of success metrics and ability to measure performance accurately
• Bachelor's degree or higher

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