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Job Opportunities
Account
Service

Title: EVP,
Client Services
Location:
San Francisco
A revolutionary,
technology-driven direct marketing company headquartered in San Francisco
is seeking an EVP to oversee all aspects of the company's internal agency
division. The EVP will lead the account team in developing, executing
and optimizing a variety of marketing programs for top-tier consumer brands
that include direct mail, online advertising, personalized websites and
customized streaming video. In addition, the EVP will be responsible for
senior-level hiring and overall development planning for the department.
Collaborating with agency leadership, the EVP will work on the executive
team to set policies and drive the direction of the agency.
The ideal candidate
will have more than 10 years of experience managing client service teams
of at least 10 individuals; a strong passion for and natural curiosity
about technology; and significant expertise in direct response marketing.
An M.B.A. is preferred, but not necessary.
Responsibilities:
Build and maintain client
relationships with mid- and senior-level marketing executives
Manage and mentor an account team of more than 15 in the execution
of programs, leading by example to inspire superior quality work
Work directly with clients to help them define their marketing
strategies and develop executable plans
Partner across all teams of account directors, designers and production
personnel to meet specific client program objectives
Recruit, hire and supervise personnel to deliver programs
Work with sales team to identify and close expansion deals with
existing clients and provide support on new client opportunities
Monitor client needs and expectations; resolve any high-level issues
as they arise
Requirements:
A minimum of 10 years
of relevant client-service experience
Undergraduate degree; M.B.A. a plus
Experience in interactive and/or direct agency in a senior-level
client service role
A background in interactive and/or direct marketing operations
Proven record of effective team leadership (more than 10 people),
client relationship development and strategic planning
Advanced negotiation, communication, writing and organizational
skills
Intellectually curious, passionate and fearless
Results-oriented approach; persistent about achieving objectives
Ability to focus under pressure and enjoy a fast-paced environment
A love of technology
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Title: Executive
Director, Digital Branding
Location:
San Francisco
A leading branding firm is seeking an Executive Director of Digital Branding to oversee all aspects of the company's digital communications group. This senior-level role encompasses responsibility for the positioning, business development, marketing, interactive strategy, creative and technical production of the digital department. The Executive Director will develop the digital practice by selling and managing interactive programs to Fortune 500 accounts. He/she will be responsible for senior-level hiring and overall development planning for the department. Collaborating with other Executive Directors and the office leadership, the ED will work with the team to set policies, resolve disputes and deal with staffing and resource questions.
The ideal candidate will have experience within an entrepreneurial and start-up environment; more than 10 years of related experience. General management experience and a successful track record running a P&L for an interactive agency are significant plusses. An MBA is preferred, but not necessary;
Relocation will be provided for the right candidate.
Responsibilities:
Work directly with clients to help them define their interactive strategies and develop executable plans
Partner across all teams of client service directors, designers and production personnel to meet specific client program objectives
Write successful proposals and presentations that win business,
Manage business and functional requirements for digital projects
Set strategic and financial objectives; manage the P&L for the group
Recruit, hire and supervise creative and technical personnel to deliver programs
Requirements:
Experience building and running a start-up digital practice within the professional services realm
Ten plus years of experience developing interactive programs for clients
An intimate knowledge of branding, interactive marketing, creative design and technical development processes demonstrating a strong knowledge of emerging technologies and practices
Demonstrated, thorough understanding of how design intersects with user-interface and information-architecture issues
Strong business and financial acumen along with a knowledge of how a creative services firm operates profitably
Extensive insights into how clients operate and make decisions with respect to digital and creative services products
Skills in negotiation and delegations skills as well as strategic agility
Bachelor's Degree (MBA preferred)
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Title: Group
Director, Client Services
Location:
San Francisco
A
leading branding firm is seeking a Group Director, Client Services for
its San Francisco office. The successful candidate will directly manage
a group of Client Directors and Associate Client Directors; establish
and deliver strategic and financial objectives; manage the P&L of the
group; and manage the general resources related to the corporate branding
team. Reporting to the Managing Director of the San Francisco office,
the Group Director will be a contributing member of the office's Executive
Committee.
Responsibilities:
Provide key client leadership
for major clients and oversee all aspects of the corporate branding client
relationships to ensure that client satisfaction, team satisfaction and
client profitability remain high
Partner with the Executive Creative Director and Managing Director
(MD) to identify and champion how the firm presents itself to corporate
clients
Discover, create,
innovate, introduce and implement new and differentiating approaches to
transforming corporate brands
Identify, oversee and deliver innovative and powerful solutions
for new and existing clients
Collaborate with the Executive Team to ensure that the appropriate
quantity and quality of resources are available on client relationships
and projects
Manage and maintain the appropriate mix of talent for each client
relationship; and continue to grow existing and new client relationships
to ensure year-on-year revenue growth
Partner with the HR Director in senior-level hiring, strategic
staffing and development planning for cross-functional corporate branding
resources
Work with other members of the Executive Team and the Managing
Director on strategy and general office issues including resource planning,
policy setting and dispute resolution
Establish proper communications and impact expectations for client
relationships to achieve high client and team satisfaction standards
Negotiate financial agreements with clients and potential clients;
work with Finance Director to ensure profitability goals are met
Ensure client teams are properly managing relationships, resources
and utilization to ensure successful, profitable delivery of brand-led
solutions
Requirements:
More than 15 years of
experience, including five to 10 years of corporate branding experience
with a leading branding firm
Direct brand-led transformation experience on one or more Fortune
100 brands
A generalist with broad experience and significant leadership/decision-making
experience in a branding firm
Proven track record as an inspirational team leader managing multiple
direct reports and building effective teams
Collaborative experience with multiple peers
Proven ability to initiate and implement strategic recommendations
and new ideas
Background of responsibility for financial goals and proven experience
in delivering profitability
A results-driven professional who can pitch and close business
Extensive insight into how corporations operate and make decisions
with respect to brands
Conceptual thinker and powerful communicator, with exceptional
presentation and written communication skills
Proven expertise in dealing with C-level executives
Flexibility and patience to deal with ambiguity and changing priorities
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Title: Account
Director
Location: San Francisco Bay Area
An award-winning
integrated agency in San Francisco is seeking an Account Director to join
the team on its hip, high profile automotive account. Reporting to the
Group Business Director, the Account Director will manage an Account Supervisor
and Account Executive, and serve as the lead in the development of ground-breaking
print, TV and interactive advertising initiatives for the brand.
The ideal candidate
is an expert across multiple media; has an in-depth understanding of the
automotive industry; at least eight years of agency experience; and big
brand, integrated experience across the board. The AD must be a dynamic,
engaging, strong professional, willing to push creative ideas through
and capable of holding their own with the client as well as executive
staff and creative directors.
Please note
that there is frequent business travel on this account, including international
travel biannually.
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Title: Account
Supervisor - Integrated
Location:
San Francisco
A well-known advertising agency that specializes in healthcare and lifestyle brands is seeking an Account Supervisor for its San Francisco office. This is a brand new role within the organization and will offer the right candidate a unique opportunity to put his or her thumb-print on process and structure. The AS will work on various integrated projects, including broadcast, DRTV, print, corporate events and brand identity. Ideal candidates will have more than five years of client relations, strategic, and tactical execution experience working in an advertising agency. Experience managing healthcare and consumer packaged goods clients would be great, but is not a requirement.
Responsibilities:
Developing marketing plans, campaign strategies and budgets
Engaging clients on a strategic level
Executing and leading interactive campaigns
Guiding the creative team
Working with internal process to execute creative while managing budgets and timing
Requirements:
Five to eight years of experience in an advertising agency - Only candidates currently at the AS level will be considered
Excellent writing skills; competency in writing creative briefs
Skilled in motivating a team, thinking broadly and expanding ideas
Healthcare and consumer packaged goods experience a plus
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