Job Opportunities
Account Service

Title: EVP, Client Services
Location:
San Francisco

A revolutionary, technology-driven direct marketing company headquartered in San Francisco is seeking an EVP to oversee all aspects of the company's internal agency division. The EVP will lead the account team in developing, executing and optimizing a variety of marketing programs for top-tier consumer brands that include direct mail, online advertising, personalized websites and customized streaming video. In addition, the EVP will be responsible for senior-level hiring and overall development planning for the department. Collaborating with agency leadership, the EVP will work on the executive team to set policies and drive the direction of the agency.

The ideal candidate will have more than 10 years of experience managing client service teams of at least 10 individuals; a strong passion for and natural curiosity about technology; and significant expertise in direct response marketing. An M.B.A. is preferred, but not necessary.

Responsibilities:
• Build and maintain client relationships with mid- and senior-level marketing executives
• Manage and mentor an account team of more than 15 in the execution of programs, leading by example to inspire superior quality work
• Work directly with clients to help them define their marketing strategies and develop executable plans
• Partner across all teams of account directors, designers and production personnel to meet specific client program objectives
• Recruit, hire and supervise personnel to deliver programs
• Work with sales team to identify and close expansion deals with existing clients and provide support on new client opportunities
• Monitor client needs and expectations; resolve any high-level issues as they arise

Requirements:
• A minimum of 10 years of relevant client-service experience
• Undergraduate degree; M.B.A. a plus
• Experience in interactive and/or direct agency in a senior-level client service role
• A background in interactive and/or direct marketing operations
• Proven record of effective team leadership (more than 10 people), client relationship development and strategic planning
• Advanced negotiation, communication, writing and organizational skills
• Intellectually curious, passionate and fearless
• Results-oriented approach; persistent about achieving objectives
• Ability to focus under pressure and enjoy a fast-paced environment
• A love of technology

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Title: Executive Director, Digital Branding
Location:
San Francisco

A leading branding firm is seeking an Executive Director of Digital Branding to oversee all aspects of the company's digital communications group. This senior-level role encompasses responsibility for the positioning, business development, marketing, interactive strategy, creative and technical production of the digital department. The Executive Director will develop the digital practice by selling and managing interactive programs to Fortune 500 accounts. He/she will be responsible for senior-level hiring and overall development planning for the department. Collaborating with other Executive Directors and the office leadership, the ED will work with the team to set policies, resolve disputes and deal with staffing and resource questions.

The ideal candidate will have experience within an entrepreneurial and start-up environment; more than 10 years of related experience. General management experience and a successful track record running a P&L for an interactive agency are significant plusses. An MBA is preferred, but not necessary;

Relocation will be provided for the right candidate.

Responsibilities:
• Work directly with clients to help them define their interactive strategies and develop executable plans
• Partner across all teams of client service directors, designers and production personnel to meet specific client program objectives
• Write successful proposals and presentations that win business,
• Manage business and functional requirements for digital projects
• Set strategic and financial objectives; manage the P&L for the group
• Recruit, hire and supervise creative and technical personnel to deliver programs

Requirements:
• Experience building and running a start-up digital practice within the professional services realm
• Ten plus years of experience developing interactive programs for clients
• An intimate knowledge of branding, interactive marketing, creative design and technical development processes demonstrating a strong knowledge of emerging technologies and practices
• Demonstrated, thorough understanding of how design intersects with user-interface and information-architecture issues
• Strong business and financial acumen along with a knowledge of how a creative services firm operates profitably
• Extensive insights into how clients operate and make decisions with respect to digital and creative services products
• Skills in negotiation and delegations skills as well as strategic agility
• Bachelor's Degree (MBA preferred)

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Title: Group Director, Client Services
Location:
San Francisco

A leading branding firm is seeking a Group Director, Client Services for its San Francisco office. The successful candidate will directly manage a group of Client Directors and Associate Client Directors; establish and deliver strategic and financial objectives; manage the P&L of the group; and manage the general resources related to the corporate branding team. Reporting to the Managing Director of the San Francisco office, the Group Director will be a contributing member of the office's Executive Committee.

Responsibilities:
• Provide key client leadership for major clients and oversee all aspects of the corporate branding client relationships to ensure that client satisfaction, team satisfaction and client profitability remain high
• Partner with the Executive Creative Director and Managing Director (MD) to identify and champion how the firm presents itself to corporate clients
Discover, create, innovate, introduce and implement new and differentiating approaches to transforming corporate brands
• Identify, oversee and deliver innovative and powerful solutions for new and existing clients
• Collaborate with the Executive Team to ensure that the appropriate quantity and quality of resources are available on client relationships and projects
• Manage and maintain the appropriate mix of talent for each client relationship; and continue to grow existing and new client relationships to ensure year-on-year revenue growth
• Partner with the HR Director in senior-level hiring, strategic staffing and development planning for cross-functional corporate branding resources
• Work with other members of the Executive Team and the Managing Director on strategy and general office issues including resource planning, policy setting and dispute resolution
• Establish proper communications and impact expectations for client relationships to achieve high client and team satisfaction standards
• Negotiate financial agreements with clients and potential clients; work with Finance Director to ensure profitability goals are met
• Ensure client teams are properly managing relationships, resources and utilization to ensure successful, profitable delivery of brand-led solutions

Requirements:
• More than 15 years of experience, including five to 10 years of corporate branding experience with a leading branding firm
• Direct brand-led transformation experience on one or more Fortune 100 brands
• A generalist with broad experience and significant leadership/decision-making experience in a branding firm
• Proven track record as an inspirational team leader managing multiple direct reports and building effective teams
• Collaborative experience with multiple peers
• Proven ability to initiate and implement strategic recommendations and new ideas
• Background of responsibility for financial goals and proven experience in delivering profitability
• A results-driven professional who can pitch and close business
• Extensive insight into how corporations operate and make decisions with respect to brands
• Conceptual thinker and powerful communicator, with exceptional presentation and written communication skills
• Proven expertise in dealing with C-level executives
• Flexibility and patience to deal with ambiguity and changing priorities

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Title: Account Director
Location: San Francisco Bay Area

An award-winning integrated agency in San Francisco is seeking an Account Director to join the team on its hip, high profile automotive account. Reporting to the Group Business Director, the Account Director will manage an Account Supervisor and Account Executive, and serve as the lead in the development of ground-breaking print, TV and interactive advertising initiatives for the brand.

The ideal candidate is an expert across multiple media; has an in-depth understanding of the automotive industry; at least eight years of agency experience; and big brand, integrated experience across the board. The AD must be a dynamic, engaging, strong professional, willing to push creative ideas through and capable of holding their own with the client as well as executive staff and creative directors.

Please note that there is frequent business travel on this account, including international travel biannually.

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Title: Account Supervisor - Integrated
Location:
San Francisco

A well-known advertising agency that specializes in healthcare and lifestyle brands is seeking an Account Supervisor for its San Francisco office. This is a brand new role within the organization and will offer the right candidate a unique opportunity to put his or her thumb-print on process and structure. The AS will work on various integrated projects, including broadcast, DRTV, print, corporate events and brand identity. Ideal candidates will have more than five years of client relations, strategic, and tactical execution experience working in an advertising agency. Experience managing healthcare and consumer packaged goods clients would be great, but is not a requirement.

Responsibilities:
Developing marketing plans, campaign strategies and budgets
• Engaging clients on a strategic level
• Executing and leading interactive campaigns
• Guiding the creative team
• Working with internal process to execute creative while managing budgets and timing

Requirements:
Five to eight years of experience in an advertising agency - Only candidates currently at the AS level will be considered
• Excellent writing skills; competency in writing creative briefs
• Skilled in motivating a team, thinking broadly and expanding ideas
• Healthcare and consumer packaged goods experience a plus

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